Terms and Conditions

Terms of Service

Last updated: August 31, 2025

1. Introduction

Welcome to FlowCart. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our platform. If you do not agree to these Terms, please do not use our services.

2. Description of Service

FlowCart provides AI product ranking and optimization services for e-commerce businesses. Our platform analyzes how AI shopping assistants like ChatGPT, Claude, and Gemini rank your products and provides recommendations for improvements.

3. User Accounts

To access certain features of our service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Payment

Our services are provided on a subscription basis. By subscribing to FlowCart, you agree to pay all fees associated with your subscription plan. All payments are non-refundable except as expressly provided in our Refund Policy.

We may change our fees at any time by posting the changes on our site or by notifying you via email. Your continued use of the service after the fee change becomes effective constitutes your agreement to pay the changed amount.

5. Limitations of Liability

To the fullest extent permitted by law, FlowCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the services;
• Any conduct or content of any third party on the services;
• Any content obtained from the services; and
• Unauthorized access, use, or alteration of your transmissions or content.

6. Termination

We may terminate or suspend your account and bar access to our service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our site and/or sending you an email. Your continued use of the service after such modifications will constitute your acknowledgment and acceptance of the modified Terms.

Privacy Policy

Last updated: August 31, 2025

1. Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or make purchases. This information may include your name, email address, phone number, billing information, and product information.

We also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process transactions and send related information;
• Send technical notices, updates, security alerts, and support messages;
• Respond to your comments, questions, and requests;
• Develop new products and services;
• Monitor and analyze trends, usage, and activities in connection with our services.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• With vendors, consultants, and service providers who need access to such information to perform services on our behalf;
• In response to a legal request if we believe disclosure is required by law;
• To protect the rights, property, and safety of FlowCart, our users, or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You may access, correct, or delete your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.